0kebet Privacy Policy

1. Introduction

0kebet ("0kebet," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 0kebet platform ("Platform"). This Privacy Policy ("Policy") describes how 0kebet collects, uses, discloses, stores, and protects personal information in connection with your use of the Platform, including the 0kebet website and all associated services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By accessing or using the 0kebet Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with the 0kebet Terms & Conditions, which govern your use of the Platform.

2. Personal Data We Collect

0kebet collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Residential address (including city, province, and postal code);
• Philippine mobile number;
• Email address;
• Government-issued identification documents (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID) submitted for KYC verification.

2.2 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account, BPI/BDO/Metrobank account details) as required to process deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal requests, and bonus activity.

2.3 Usage & Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session data, including login timestamps, pages visited, and game activity;
• Cookie and tracking data (see Section 6).

2.4 Communications Data

• Records of your communications with the 0kebet support team, including live chat transcripts and support ticket history.

3. How We Use Your Personal Data

0kebet uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 0kebet account, including identity verification and age verification;
• Service Delivery: To provide access to the Platform's games, process deposits and withdrawals, and administer bonuses and promotions;
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR requirements, and the Data Privacy Act;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents;
• Responsible Gaming: To monitor gaming behaviour and enforce responsible gaming tools, including deposit limits and self-exclusion;
• Customer Support: To respond to your enquiries and resolve disputes;
• Marketing: To send you promotional communications about 0kebet offers and new features, subject to your marketing preferences (you may opt out at any time);
• Platform Improvement: To analyse usage patterns and improve the functionality and user experience of the 0kebet Platform.

4. Legal Basis for Processing

0kebet processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and 0kebet (i.e., the Terms & Conditions), including account creation, payment processing, and service delivery;
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations and PAGCOR licensing requirements;
• Legitimate Interests: Processing is necessary for 0kebet's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, processing is based on your consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

0kebet does not sell your personal data. We may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your transactions;
• Identity Verification Providers: Third-party KYC service providers engaged to verify your identity and age;
• Game Providers: Licensed game studios whose titles are available on the 0kebet Platform, to the extent necessary to deliver gameplay;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent authorities, where required by law;
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers engaged by 0kebet, subject to confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 0kebet's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom 0kebet shares personal data are required to process such data in accordance with applicable data protection laws and 0kebet's data processing requirements.

6. Cookies & Tracking Technologies

0kebet uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function, including session management and security features. These cannot be disabled;
• Analytics Cookies: Used to understand how players use the Platform, which pages are visited most frequently, and where errors occur. This data is aggregated and anonymised;
• Preference Cookies: Used to remember your settings and preferences, such as language and display options;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 0kebet Platform.

7. Data Retention

0kebet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements;
• KYC documentation is retained for the period required by applicable law;
• Support communications are retained for two (2) years from the date of the last interaction;
• Marketing data is retained until you withdraw your consent or opt out of marketing communications.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

8. Data Security

0kebet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 0kebet Platform;
• Encryption of sensitive data at rest, including payment information and identity documents;
• Access controls limiting personal data access to authorised personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the Platform;
• Incident response procedures for detecting and responding to data security breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 0kebet will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 0kebet:

• Right to be Informed: The right to be informed of how your personal data is collected and processed;
• Right of Access: The right to obtain a copy of your personal data held by 0kebet;
• Right to Rectification: The right to correct inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the 0kebet Data Protection Officer via live chat or at the email address provided in Section 12. We will respond to your request within thirty (30) days.

10. Minors

The 0kebet Platform is strictly intended for individuals aged 21 years and above. 0kebet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately.

11. Changes to This Policy

0kebet reserves the right to update this Privacy Policy at any time. Where changes are material, we will provide notice via the Platform or by email to your registered address at least fourteen (14) days before the changes take effect. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 0kebet Data Protection Officer:

0kebet Data Protection Officer
Email: [email protected]
Support: [email protected]

Our support team is available 24/7 via live chat on the Platform and is familiar with the data privacy needs of Filipino players across Manila, Cebu, Davao, Quezon City, and the rest of the Philippines.